If you want a different outcome, take different action! Speaking to different contacts within your customer base can identify new opportunities, new budgets and ultimately new business. httpv://www.youtube.com/watch?v=ya1LxLUwgd0 For more on using a “Consultative Selling” approach visit: http://www.skillsconnection.tv/categories/SERIOUS-Selling
This time we look at how your peers can be one of your greatest assets. Being part of a team is significantly more powerful that being a lone sales person; find out why! httpv://www.youtube.com/watch?v=7f4Cm7Vhv9E Click here for more sales skills
One of the key areas of a Unified Communications and Collaboration deployment that will deliver the business value, has to ultimately come from the World of “Fixed Mobile Convergence” (FMC). For a communications solution to be truly “Unified”, it has to include mobility. Yet a recent study of over 4000 people claims that mobile phone [...]
As a business owner it always saddens me see any business cease trading. Whether it’s an independent retailer on the local high street or a large retail chain; with the exception of banks of course, they probably deserve it; allegedly. It saddens me even more when it’s a business within our own industry. Now I [...]
I have always hated the fact that my personal phone package includes Free, yes FREE calls to numbers within the UK. Yet, if I want to speak to somebody in a contact centre, I have to pay for the call because it’s a 0845 or similar number. It’s never seemed fair, I pay a premium for a [...]
