Unified Communications is a set of tools and technologies designed to speed and streamline communications activities. Isn’t it therefore ironic that selling Unified Communications often becomes an extremely complex and extended process. There are so many things to talk about - feature-rich technical components, mobility, collaboration, unified this and that, presence, audio-conferencing, video-conferencing, web conferencing, [...]
Interestingly, the last couple of weeks have seen announcements from both Cisco and Nortel of UC solutions for the Healthcare vertical.
Cisco have heralded this through a survey of 250 hospital nurses, highlighting impacts of communications challenges in hospitals. Unsurprisingly, the findings of the survey illustrate key challenges around the time spent chasing people to get [...]
In my previous post I left Nortel alone as I said they were a soft target. Well, I changed my mind and decided to have a pop at them, to see if I can help you win some UC deals if you’re up against them. All is fair in love and , er, selling. So, [...]
Centrex has always been a key offering from Service Providers. I’ve sold loads including the very first implementation for BT to McDonalds in North London. There service, called Featurenet 5000, was based on the DMS platform from Nortel. Today they offer a Hosted UC service on both the CS2K platform from Nortel and the HUCS [...]
