Unified Communications is a set of tools and technologies designed to speed and streamline communications activities. Isn’t it therefore ironic that selling Unified Communications often becomes an extremely complex and extended process. There are so many things to talk about - feature-rich technical components, mobility, collaboration, unified this and that, presence, audio-conferencing, video-conferencing, web conferencing, [...]
Our conclusion to this mini series on Selling in the Recession:
For more of this and many other aspects of selling Unified Communications, VoIP and Business Collaboration Tools, click on HOW to SELL Unified Communications TV.
Whilst going through my mail this week, I came across an interesting article from SearchUnifiedCommunications.com, discussing ways to cut employee training costs. Apparently companies are solving this challenge using a variety of ‘collaboration technologies’ … so there must be a UC opportunity then…
Well, not necessarily… but possibly!
Irvin Lazar, from Nemertes Research reports seeing wikis replacing the [...]
Over the last few weeks, I’ve seen lots of evidence of how easy it is to make Unified Communications an extremely complex sale. What with mobility, collaboration, unified this and that, presence, audioconferencing, videoconferencing, web conferencing, hardware-based and software-based solutions (and plenty more where that came from), the poor customer is often left with [...]
Is everything getting just too complicated?
Are there so many options for deploying Unified Communications and Collaboration solutions, that confusion is creating inactivity with potential customers?
These technologies really can improve the way a business works. It can streamline processes, improve customer interaction etc, and hopefull you’ll have seen on this blog how simple applications can significantly increase the bottom [...]
