How to Sell Unified Communications

Unified Communications is a set of tools and technologies designed to speed and streamline communications activities. Isn’t it therefore ironic that selling Unified Communications often becomes an extremely complex and extended process. There are so many things to talk about - feature-rich technical components, mobility, collaboration, unified this and that, presence, audio-conferencing, video-conferencing, web conferencing, [...]

Interestingly, the last couple of weeks have seen announcements from both Cisco and Nortel of UC solutions for the Healthcare vertical.
Cisco have heralded this through a survey of 250 hospital nurses, highlighting impacts of communications challenges in hospitals. Unsurprisingly, the findings of the survey illustrate key challenges around the time spent chasing people to get [...]